BrandRed focuses primarily on direct-to-consumer (DTC) and ecommerce brands, with special emphasis on Shopify-based businesses. We welcome businesses across all industries including fashion, beauty, wellness, home goods, electronics, and more. We're particularly suited for small to medium-sized businesses that value authentic customer feedback and want to build trust with potential customers.

Our support team is here to help both customers and businesses. You can reach us through our contact form, email us directly, or use the live chat feature on our website. We typically respond within 24 hours during business days. For urgent issues related to inappropriate content or account security, we offer priority support channels for faster resolution.