By accessing, browsing, or using the BrandRed website, mobile application, or any related services (collectively, the "Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use ("Terms") and our Privacy Policy. If you do not agree to these Terms, you must not use our Platform.
These Terms constitute a legally binding agreement between you and BrandRed ("we," "us," or "our"). We may update these Terms from time to time, and your continued use of the Platform after any changes constitutes acceptance of the revised Terms.
BrandRed is an independent customer review platform that allows users to:
For businesses, we provide:
To access certain features of our Platform, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to:
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose a risk to our Platform's integrity.
When submitting reviews, you must:
Reviews and other content must not:
You retain ownership of the content you submit, but by posting on our Platform, you grant BrandRed a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display your content in connection with our services.
We reserve the right to review, edit, or remove any content that violates these Terms or our community guidelines. We may use both automated systems and human moderators to enforce our policies.
Businesses may create accounts to claim their profiles, respond to reviews, and access additional features. Business users must provide accurate information about their company and maintain current business details.
We offer paid subscription plans with enhanced features. By subscribing, you agree to:
Business users must not:
The Platform, including its design, functionality, trademarks, copyrights, and other intellectual property, is owned by BrandRed and protected by applicable laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
We respect the intellectual property rights of others and expect users to do the same. If you believe content on our Platform infringes your rights, please contact us with details of the alleged infringement.
You retain rights to content you create, subject to the license granted to us as described in Section 4.3.
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Platform, you consent to our privacy practices as described in our Privacy Policy.
You may not use our Platform to:
Our Platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, privacy practices, or terms of use of these third parties. Your interactions with third parties are solely between you and them.
We strive to maintain Platform availability but do not guarantee uninterrupted or error-free service. We may suspend or modify services for maintenance, updates, or other operational reasons.
While we implement verification measures, we cannot guarantee the accuracy of all user-generated content. Reviews represent individual opinions and experiences, not necessarily factual statements.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRANDRED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING FROM YOUR USE OF THE PLATFORM.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
You agree to indemnify, defend, and hold harmless BrandRed, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:
These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.
Before initiating formal legal proceedings, parties agree to attempt good faith negotiations to resolve disputes. If negotiations fail, disputes may be resolved through binding arbitration or in courts of competent jurisdiction in [Jurisdiction].
You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action.
You may terminate your account at any time by following the account deletion process in your settings or contacting our support team.
We may suspend or terminate your access to the Platform immediately, without prior notice, for:
Upon termination:
These Terms, together with our Privacy Policy, constitute the entire agreement between you and BrandRed regarding use of the Platform.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
You may not assign or transfer your rights under these Terms without our written consent. We may assign these Terms without restriction.
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.
If you have questions about these Terms or need to report violations, please contact us:
BrandRed Legal Team
Email: legal@brandred.com
For general support inquiries:
Email: support@brandred.com
mail. 7600 Ambergate Pl, Riverside, CA 92504, USA
By using the BrandRed Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. You also acknowledge that these Terms may be updated from time to time, and it is your responsibility to review them periodically.